3

They're generally pretty good. I brought in my car recently because the starter went out. However, it took about four days to fix it and when I got it back, it wasn't running right and the antennae was bent. They never tested my car to make sure it was running how it should and they didn't try to fix what they did to my antennae until I pointed it out to them and asked that it was fixed. I'll come back because they did do a good job, but I'm definitely a bit skeptical after this last visit.

Isabella, we're sorry you were disappointed. We do our best to treat our customer cars with the most care, as if they were our own cars. We were not aware that your antenna was bent in our care until you mentioned it. When you let us know, we fixed it. If there is additional concerns please feel free to speak to us directly. We look forward to serving you again in the future.

- North Eugene Automotive
5

It is so great to have a mechanic that is trustworthy and willing to take the time to explain the repairs needed. Brian and his staff at North Eugene Automotive are the best!

5

I have had absolute great service from NEA. They regularly maintain a 1995 F250 ranch truck, several previously owned vehicles and are also my “go to” mechanic shop for a custom 1962 f100 show truck. They’re a top notch team with top notch customer service. I highly recommend them.

Thanks so much! It’s a privilege to get to help your care on the road. Thank you for your kind words are support of our business!

- North Eugene Automotive
5

Awesome business, awesome owners!!

5

On a recent trip to Salem, we lost all of the coolant in our system.My buddy Zach recommended Brian and the crew at North Eugene Automotive for the repair. I had the vehicle towed to their shop on a Saturday, left a message on their voicemail and dropped off my keys. My car was repaired and we picked it up on Monday before closing. The owner, Brian, let my kids each choose a free HotWheels car from a bag before we left. I HIGHLY recommend North Eugene Automotive. ⭐️⭐️⭐️⭐️⭐️

5

Brian went out of his way to diagnose our truck. The repair cost less than I was quoted and was done very quickly. Office staff are kind and professional. Thanks Brian and Team!

Thanks Carlie. It was an honor to work with you.

- North Eugene Automotive
1

This place is a fucking joke I'm an 18 year old gurl who drives a Mercedes and when I walked in all they saw was daddy's money when in turn I'm paying for all my own shit that they quoted for my car.... my dad has a friend who used to work at a Mercedes mechanic and the special stuff fluid that they told me here that Mercedes has doesn't exhist they quoted me on stuff I don't need to fix at all and the one thing I need to fix does not need to be completely replaced. They left my car a fucking mess I have tan interior and it was gross and black and I had to get my car detailed after this place is so unprofessional I'm so bad I even spent 275 I want all that back so bad don't go here!!!! I was beyond mad when I got home and everyone else who I asked said this place is a joke.

5

Just a quick note of thanks to everyone at North Eugene Automotive - friendly and competent service, good communications, and most of all, quality work. My car was vandalized and they did a great job with repairs. Thank you very much! - John B

5

Good HONEST mechanics. This is the only place I take my vehicles for the last three years.

5

My visit to Eugene began in a very upsetting way, by crashing into an armchair that must have fallen off another vehicle and was in the center lane of the Beltline. I am so grateful that my relatives here told me to get my car to North Eugene Automotive ASAP. I couldn't have asked for a better car repair experience, especially under the circumstances. Extremely friendly, honest, genuinely helpful service, thanks so much! - Lisa Ryan

1048 River Road Eugene, OR, 97404 (541) 688-1917
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