Eugene Auto Repair

147 reviews
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1048 River Road, Eugene, OR, 97404
Mon - Fri: 7:30 AM - 5:30 PM
(541) 688-1917
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5

Brought a "new to me" vehicle in a few weeks ago to have a couple of things checked out. One of the items specifically mentioned was brakes. If it needed new ones, we were willing to have it done there. You said they were great. I had a couple of new tires put on yesterday at Les Schwab, and thank goodness they were conscientious. My "great" brakes are almost gone. That could have put my life in danger. Shame on you!

5

5

5

Solid shop the two times I've been.

5

Possibly not the cheapest in town, but you get what you pay for. Their repairs stay repaired and they give you the straight scoop.

5

Fast friendly service

5

Helpful staff and great work!

5

A very honest and hard working crew. I drive all the way from Springfield so I can use this shop. To Brian and crew I say thank you for the work you do.

2

Had an oil change I paid for at a charity auction. They acted like I was getting something for nothing .. poor attitude IMHO

Dear Bill, We're so sorry that we gave the impression that your business was not valued. Quite the opposite is true. We enjoy serving our community by giving oil changes as auction items. We have been short handed for a few weeks, so potentially our tone and impression came off wrong. For that we are sorry. Even in our busyest times it is our goal that every customer feels heard and appreciated. We are happy to offer you another oil change next time, this time at no cost to you or if you prefer we will reimburse you for the cost of your certificate. Please accept our most sincere apologies for the bad impression we gave you.

- North Eugene Automotive
5

My wife and I brought our car in to NEA and they could not have been nicer. They fixed what we asked. We felt the whole time that we could trust them and that they were fair. I would happilly send any friends to NEA in the future. Thanks again for the great work!

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1048 River Road Eugene, OR, 97404 (541) 688-1917
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